The Inspired Insider

Weekly Wednesday | 10/25 - 10/31

“Anyone who has ever made anything of importance was disciplined.” 
 
 Andrew Hendrixson
Penmarc Inspired Spaces and The Container Store partnered up to provide consultation, design services, hardware, and installation of a Career Closet to Campbell University’s Office of Career Services. Located on campus at the Student Services building, the new Career Closet allows students to start building their professional wardrobe free of charge.
 
Read the full article by Campbell University --> https://lnkd.in/eqVNR9a
 
A huge thanks to Rosewood Family of Companies Group President, Matthew Epps, Campbell MBA '09, for organizing this project and bringing it to fruition.
 
To see the live action of the install, watch the video below!

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News of the Day

 

  • If you are available to travel and   assist in other markets please email fieldops@penmarcspaces.com
  • Time Off Request for November are due by Friday, 10/30- any request received after that may not be approved.
Reminders

 

The Holidays🦃🎅🏼🎄 Are Coming!
 
  • Thanksgiving Day, Christmas Eve, and Christmas Day are installer holidays installations are not scheduled on these days. 
  • New Year’s Eve is NOT an installer Holiday and installations are scheduled up to 2 PM EST on this day.

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Updates

The Container Store has added add two new items to the Avera product selection and one new element to the Elfa product selection. 

NEW Avera Expanding Valet Rod
NEW Avera Glass Shelf
NEW Elfa Expanding Valet Rod for décor Shelves

These items are now available in the TCS Design Tool and are available for customers to include in their custom closet. It is imperative that you read through each installation guide so that you understand how to install these items correctly. 

A couple of important elements to pay special attention to:
  • NEW Avera & Elfa Expanding Valet Rods: The installation requires the addition of anti-tip clips
  • NEW Avera Glass Shelf: Do not remove the plastic film until the shelf is in place
 
PDFs to review:
If you have any questions, reach out to your Market Manager.  

Employee Spotlight of The Month

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Inspired Call Summary - 10.27.2020

We are so excited to continue our Fall for Penmarc theme for the month of October. Last week we had the privilege of getting to know to Jamie Glassford, one of our Team Leads on with our Coordinating Team.
 
I can’t believe it is already the end of October and we will be in November before we know it. This year has definitely flown by!!! As Kelly mentioned last week there are so many factors that make employees enjoy and FALL for their jobs!!! We are so excited to have a very special guest with us today as we close out our Get to Know series.
 
Please help me welcome Alex Anderson, our Executive VP of Operations, or otherwise known as THE ALEX ANDERSON or OG for short!
 
Melissa: Alex thank you so much for joining us today we are so excited to dig deeper and get to know you on a different level are you ready!!!!! Curious minds want to know what did you do prior to starting Penmarc and what has been your journey since then
 
Alex: Listen to the recording for some AWESOME Answers!!!!
 
Melissa: Over the past few months we have talked about our Company Core Values and what they mean to each of us. What Company Core Value do you identify with the most and why?
 
Alex: Listen to the recording for some AWESOME Answers!!!!
 
Melissa: If you could meet one person, living or dead, who would that person be and why?
 
Alex: Listen to the recording for some AWESOME Answers!!!!
 
Melissa: What is your secret talent that no one knows about?
 
Alex: Listen to the recording for some AWESOME Answers!!!!
 
Melissa: What are you most looking forward to in 2021?
 
Alex: Listen to the recording for some AWESOME Answers!!!!
 
Melissa: What is your favorite cheese and why are you obsessed with cheese?
 
Alex: Listen to the recording for some AWESOME Answers!!!!
 
Melissa: Alex this has been great so we end every Get to Know Series with this question!!! Would you rather dance everywhere you walked or sing everywhere you talked?
 
Alex: Listen to the recording for some AWESOME Answers!!!!
 
General Housekeeping Items:

 

The Holidays are coming! Time Off Request for November are due ASAP
  • We expect time off request as far in advance as possible. A minimum of two weeks and three week is preferred.  
  • Thanksgiving Day and Christmas Eve and Christmas Day are installer holidays  
 
Review your schedule twice a day – In the current climate, job schedules are changing more frequently. It’s best to check your schedule in the morning before 8am and in the evening after 6pm. Call/email coordinators with any questions regarding your schedule.  

 

Photos: We need all installers to be more mindful of taking quality photos and taking all the photos that Cruxos asks for.  
  • ISV/Measure photos, pre and post demo photos, and completion photos should show all walls including the floor and the ceiling  
  • Completion photos should be taken once the job is entirely complete, and you have installed all accessories (including Standard Covers which should be installed 100% of the time) and you have cleaned the space trash, debris and dust.
 
For ISV/Measures – If you observe that a space is still under heavy construction, don’t rely on the photos alone to tell the story. Be sure to highlight that the space is incomplete and may need an additional visit in the Special Considerations section of the Space Notes on the Measure/ISV Coversheet.

 

There is a high volume of installations, which means you may experience longer wait times to connect with TCS Installation Services. Leave your number for a call back rather than waiting on hold. If time is of the essence, connect with your market manager.  

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Missed the Inspired Zoom Call?

Press play to listen to the call.

Join us every Tuesday at 4 PM EST

The Inspired Call will be switching to Zoom

Dial-in: +1 646 876 9923 
US Conference ID: 568 448 1426
Press # to join the call without a participant ID

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How to Contact Coordinators

Penmarc Phone Number : (984) 500-1015

Phone Tree Options:
Press: 
  • 1 for Coordinators
  • 7 for California
  • 6 for Texas
  • 5 for Pennsylvania, Delaware or New Jersey
  • 4 for Washington DC, MD or VA
  • 3 for Florida
  • 2 for Georgia
  • 1 for NC/TN

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Measurement and ISV

Download the Measurement and ISV here --> DOWNLOAD NOW

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Happy Workiversary to:

 

Week 10/25 - 10/31
 
Oct 26 - Alex Leopold, 2 Yrs

 

Oct 28 - Daniel Rodriguez, 1 Yr

 

Oct 30 - Bill Rogers, 1 Yr

 

Oct 30 - Dominic Fuentes, 1 Yr
Happy Birthday to:

 

Week 10/25 - 10/31
 
Oct 25 - Purva Jain
 
Oct 27 - Roberto Cardoza

 

Oct 28 - Chris Krantz

 

Oct 29 - Alexander Leopold 

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Recognition

From: The Container Store- DC Metro Customer

 

To: Billy Chappell- DC Metro Installer

 

“ Billy was kind and patient and was just overall a wonderful employee. Having him install our closet with his kind personality far exceeded our expectations for what we were expecting during the install process. Thank you so much for making this an enjoyable experience!”

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Shout Out

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