The Inspired Insider

Weekly Newsletter | 10/17 - 10/23

Did you miss this morning's Leadership Live lesson? Don't sweat it!
Watch the video above, answer the questions at the end, and submit your answers to to receive credit.
News of the Day


  • If you are available to travel and assist in other markets please email
  • Penmarc will NO LONGER hold the LIVE Inspired Calls on Tuesday afternoon. In the past, Marketing has sent out an email reminder for this call and I wanted to make you aware that this will no longer be necessary.  PEN will record the call and email it to Marketing to be included in the Inspired Insider going forward.


Employee Spotlight!

Shout Out of the Week:


Matt Walters, Installer


"Everything went well! Matt did a great job." 
TCS Customer


How To Be More Grateful For What You Have
Ready to win some swag? October's safety quiz is up and running! This month's safety topic is First Aid.

Inspired Call Summary




Click Play to listen!
Inspired Summary:


Penmarc Inspired Call – 10/20/2021


Kelly Beard – Director of Office Operations
Hi everyone!  Welcome to the Inspired Podcast!  Kelly Beard, Director of Operations with you today!  Happy October 20th!  We’re only 11 days away from Halloween, 36 days from Thanksgiving and 66 more days to Christmas!  This year is really flying by!
This past Sunday, October 17th was our last day of the fall for elfa sale!  The sale was a huge success for TCS and drove a lot of business our way! 
  • 4,669 total orders in just 45 days
  • 3,525 of which were elfa installs
Even though the sale is over it will take us several weeks to install all of those orders!  We really haven’t had a slow time this year!And don’t anticipate getting one before the end of the year!


The next Avera sale is starting in just 9 days and will run through December 6th!  We’ve already seen a big bump in ISV orders so we’re anticipating a lot of volume!  If you are interested in learning some new skills and training on either Avera or Laren, please let your market manager know! 


And not long after that one ends the big elfa sale will start on December 22nd!
Penmarc is starting to lay all of the groundwork for our transition into the San Francisco market for The Container Store.  It’s a big market and we’re honored and excited that TCS is trusting us with additional opportunities!


Please remember to check the Cruxos app daily for updates to your schedule!  The coordinators are piloting and modifying our email communications to installers on schedule changes.  We will still notify you on Thursday once your schedule is set for the next week and we will continue to call & email on next day changes but we are phasing our emailing any notifications on changes beyond the next day. 


Please make sure you are calling into the coordinators if you are going to be more than 15 minutes late to your schedule appointment.  As a reminder we let customers know you have an hour arrival window but we will start calling you at 15 minutes.  We all know there can be a million unforeseen delays once you get started on a job and can delay the rest of your day so arriving on time is the first defense for a smoother day!
We are Hiring!
  • Pittsburgh
  • Richmond
  • Washington, DC
  • Greater Philadelphia area, including Delaware
  • Atlanta
  • Nashville
  • Travel installers based in south Texas, NC or DC
  • Greater Los Angeles area
  • The Bay area in California
If any of you know someone in these areas, let your market manager know! If you recruit someone either a W2 or 1099 and they stay on for at least 90 days, you’ll get some cool Penmarc swag and maybe even a new tool!


Spirit of Excellences
Now to celebrate my favorite part of the call!  Our spirit of Excellence!  Customers and TCS taking time out of their days to celebrate our wins and installers is a gift!


Matt Walters out of our Atlanta market – “Everything went well!  Matt did a great job.”


Edmond Avanos out of our Pasadena market – “Our Laren closet system was installed on 9/22 and we love it!  The installer, Edmond Avanos, spent about 10 hours expertly doing the install…..he was professional, personable, and conscientious…We are extremely happy with the design and the installation.”
Hope everyone is enjoying some cooler temperatures and you all have a wonderful rest of your week!


Thank you for all you do!


Inspired Call Questions:
We want to hear from you! If you have any questions you would like to be answered and discussed during our Inspired Call each week, please email them to

Measurement and ISV



Download the Measurement and ISV Form below.
View the Measurement and ISV Form on Cruxos --> Click Here
Happy Workiversary to:


Week 10/17 - 10/23
2 Years - Kelly Beard
Happy Birthday to:


Week 10/17 - 10/23
No birthdays this week.

Shout Out