The Inspired Insider
Weekly Newsletter | 10/10 - 10/16
News of the Day
- If you are available to travel and assist in other markets please email email@example.com
- Penmarc will NO LONGER hold the LIVE Inspired Calls on Tuesday afternoon. In the past, Marketing has sent out an email reminder for this call and I wanted to make you aware that this will no longer be necessary. PEN will record the call and email it to Marketing to be included in the Inspired Insider going forward.
Shout Out of the Week:
Edmond Avanos, Installer
"Our Laren closet system was installed on September 22, and we love it! The installer, Edmond Avanos, spent about 10 hours expertly doing the install and completed it all in one day. He was professional, personable, and conscientious. Since then, we’ve been culling through our clothing and hanging it up. We ordered new hangers from TCS and they should be delivered next Saturday. We are extremely happy with the design and installation."
Breast Cancer Awareness Month
Last Friday, October 8, the Human Resources Department wore pink in support of those who have fought and are fighting breast cancer.
In light of Breast Cancer Awareness Month, we encourage everyone to follow HR's lead in spreading awareness. Breast cancer is expected to claim 43,600 American lives in 2021, so it's imperative that we continue to educate ourselves and others about this disease.
To learn more about breast cancer, visit nationalbreastcancer.org and watch the video below.
Inspired Call Summary
Penmarc Inspired Podcast - October 13, 2021
Lisa K. Orlando – Director of Field Operations
Good day everyone!
Your headline for this week is all about NEW Elfa products that you will begin to see as early as this month!
I will send an email to each installer with the breakdown of the products and the projected rollout dates. We do know there are a few more products yet to be announced. Also, not listed on the document, but I have on good authority that TCS will start carrying the Track to hang the Gladiator System wall boxes! Yay!
Click the button below to view the Elfa New Product Announcement document.
The Container Store’s Elfa promotion ends on October 17 (This Sunday!). As a reminder, this is a graduating discount: the more a customer spends, the larger the discount, up to 20%. So it’s not as “big” as the annual Elfa sale.
Keep in mind the Avera promotion starts on Friday, October 29 and we have seen the volume of ISV go up as TCS builds its pipeline of sales.
Be sure to Call TCS installation services when you have missing, damaged, or back-ordered products.
Document all missing and damaged items in Cruxos.
Answer “NO” to the question, “Is the installation 100% complete?” if you have any missing, back-ordered, or damaged products.
Thanks to those installers who have been taking the safety quizzes! The safety quiz should be in your inbox so give it try! Remember, taking the quiz enters you into a drawing for free Penmarc Swag!
Spirit of Excellences
We’ve continued to get positive feedback from TCS and TCS Customers. We have some repeat installers on the list this week:
Edmond Avanos (Subcontractor- Los Angeles, CA)
Our Laren closet system was installed on September 22, and we love it! The installer, Edmond Avanos, spent about 10 hours expertly doing the install and completed it all in one day. He was professional, personable, and conscientious. Since then, we’ve been culling through our clothing and hanging it up. We ordered new hangers from TCS and they should be delivered next Saturday. We are extremely happy with the design and installation. – TCS Customer
Jason Clark (Subcontractor – Annapolis, MD)
Exceptional installers. I was very happy with the install. – TCS Customer
We are Hiring in Targeted Markets!
We have been on a roll with Hiring, and we know many SuperSubs have been great about adding members to their team where needed! Currently, the markets with the greatest need are:
- King of Prussia, PA
- Richmond, VA
- Washington, DC
- Atlanta, GA
- Travel Installers based in South Texas or the Greater DC area.
- Greater San Francisco area
If you know someone in any of these areas that you think would be a good fit, let us know! To sweeten the pot a little, if you successfully recruit a new installer (1099 or W2) that stays on for at least 90 days, there will be some free swag and a cool new tool in for you. If you know someone or have someone you think we should contact, connect with your market manager or me.
That’s all for today everyone.
Thank you all for your efforts each day! Keep it up – stay the course and stay safe.
Lisa Orlando - DFO
Inspired Call Questions:
We want to hear from you! If you have any questions you would like to be answered and discussed during our Inspired Call each week, please email them to firstname.lastname@example.org.
Measurement and ISV
Download the Measurement and ISV Form below.
Happy Workiversary to:
Week 10/10 - 10/16
2 Years - Kevin Curry
Happy Birthday to:
Week 10/10 - 10/16
10/11 - Chanda Carlton, Melissa Laureano