The Inspired Insider

Weekly Wednesday | 04/18 - 04/24

Our April Leadership Live event was a great success! Over 60+ participants attended!
 
Didn't make it? Watch it in its entirety here below:
As a reminder, if you did not attend the webinar live, please watch the video and answer the three questions at the end.
 
After you answer, please email the answer to marketing to get credit and earn points.

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News of the Day

 

 

Reminders

 

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Employee Spotlight of The Week!

Shout out of the Week:

Brian Quinn, Raleigh Market Installer

 

“Brian recently installed our Elfa closet and was absolutely amazing, he did the job elegantly and went above and beyond to make sure everything was perfect”

 
- Container Store Customer 

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Inspired Call Summary

04.20.2021

 

 

Listen to the Inspired Call: 

Press Play

Kelly:
Hello everyone and welcome to this edition of the inspired call, Tuesday, April 20th.  I am happy and honored to have Melissa Sledge as our special guest today.  I know you all probably already know her pretty well!  She is Penmarc’s very first director and maybe the first employee besides Alex Anderson!  
 
She is our Director of Field Support, which means she probably hired and onboarded most of you and certainly trained you on Cruxos!  She takes care of our fleet, coordinates all of your travel, and is in charge of our B2B and Avera/Laren business.  
 
She hosts the inspired calls at once a month.  She sends out cards to show you our love & sympathy when bad things happen in your lives as well as support and congratulations for the good things! On a personal note, she has helped train and support me from my first day and I have really enjoyed getting to know her and I thought you all might like to get to know her a little better too!!PLUS, today is her birthday!  
 
Turning 29 for the 10th year and forever!!
 
Hello Melissa & happy birthday!!!
 
Melissa:
 
Listen to the Recording to hear what Melissa has to say!!!
 
Kelly: 
It’s so nice to get a chance to talk to you today!  I thought it would be fun for the team to get to know you a little better.  It’s funny how at work you can talk to people every day but you don’t always know a lot about them!  I’d love to hear a little bit about your work history with the Rosewood Family!  I know you didn’t start at Penmarc!
 
Melissa:
 
Listen to the Recording to hear what Melissa has to say!!!
 
Kelly:
You are good at so many things at Penmarc!  The thing that I am eternally impressed and amazed about is your ability to make things work on the schedule!  I can look at it and see exactly zero options but you look at it, juggle 22 things and poof, we’ve got availability and can make this install happen!  And the way you just retain information and rattle off jobs and installer schedules!  It’s so impressive!!!  But what is your favorite aspect of being the Director of Field Support?
 
Melissa:
 
Listen to the Recording to hear what Melissa has to say!!!
 
 
Kelly: 
I think that’s enough about work stuff!!  I want to learn more about you!  Where did you grow up?!  And how did you end up here in North Carolina?
 
Melissa:
 
Listen to the Recording to hear what Melissa has to say!!!
 
 
Kelly:
I’d love to hear about your family!
 
Melissa:
 
Listen to the Recording to hear what Melissa has to say!!!
 
Kelly:
So if anyone has even ever said one word to you they should know the answer to this, but where is your happy place??
 
Melissa:
 
Listen to the Recording to hear what Melissa has to say!!!
 
Kelly:
You’ve made some really big changes in your life this last year!  And you have so much to be proud of!  Do you want to tell us about your amazing journey??
 
Melissa:
 
Listen to the Recording to hear what Melissa has to say!!!
 
Kelly: 
It has been a delight, Melissa!  Thank you again for coming on today and letting us learn a little bit more about you! Penmarc & Rosewood are so lucky to have you, PTLA!!
 
Housekeeping Items:
 
  • Avera – single & double drawers – single drawers must be installed on the bottom, otherwise, space is left open.
  • All issues must be called into TCS while you are on site.  Sometimes it’s easier to email when there is a lot of missing or damaged products but you must call into TCS, tell them what’s going on, and let them know you’ll be following up with an email recapping or with more details. Please also cc your coordinator distro so we have a record of the communication as well.

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Inspired Call Questions:
 
We want to hear from you!! If you have any questions that you would like to be answered and discussed during our Inspired Call each week please email those to fieldops@penmarcspaces.com.
Join us next Tuesday at 4 PM EST

Dial-in: +1 646 876 9923 
US Conference ID: 568 448 1426
Press # to join the call without a participant ID

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Measurement and ISV

 

 

Download the Measurement and ISV here --> DOWNLOAD NOW

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Happy Workiversary to:

 

Week 04/18 - 04/24
 
No Workiversary

 

Happy Birthday to:

 

Week 04/18 - 04/24
 
Apr 18 - Erik Thompson, Tremekia Uddyback

 

Apr 19 - Rebecca Benjamin

 

Apr 20 - Alexander Collier, Melissa Sledge

 

Apr 21 - Ali Ebrahimzadeh

 

Apr 24 - Scott Ramsay

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Shout Out

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