The Inspired Insider
Weekly Wednesday | 04/04 - 04/10
Employee Spotlight of The Week!
Shout out of the Week:
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Inspired Call Summary
- Put yourself in the designer's shoes
- Don't make assumptions and omit information
- Treat the ISV as if your best friend will be the one doing the install
- "I measure to the center of the obstruction because that's how construction blueprints work."
- "I didn't put the outlet size on there because it's just a standard outlet, and they're all the same size."
- "The light fixture was definitely far enough from the wall, so I didn't need to measure it."
- "There’s was a lot of stuff in the customer’s space so I had to guess a little."
- Always contact your Market Manager for Authorization before leaving the site.
- Upload your photos to Cruxos and text message photos of your measure sheets to your Market Manager before you upload them.
- If you have more than two spaces, send a message (along with pictures of your measure sheets) to your Market Manager to review after each space is complete.
- Double-check that all photos and measure sheets are uploaded before leaving the job site.
- Start an ISV by reviewing the design found under Job Files in Cruxos before starting the measuring process to get a sense of the space and the critical areas of interest, but at this point, don't review the design in too much detail as to not let it bias your measurements.
- Draw your Birdseye View layout to match the same layout and wall placement as the design.
- Proceed to measure the space and create a layout drawing.
- Next, compare the design to your layout and look for areas that do not match.
- Review both the Birdseye View and Elevation designs under Job Files in Cruxos, looking for known or unknown obstructions, ceiling heights, etc…
- Remeasure any areas that do not align and take additional photos of these areas.
- The depth of the system must be considered; therefore, ALWAYS measure walls and obstructions that are adjacent to the walls where the system will be installed.
- Add notes about additional parts that may be needed, such as trim, back panels, and why in the notes section on the measure sheet.
- Each space should have pictures of all four (or more) walls.
- Photos should include the ceiling and the floor.
- Seek additional photos for anything unusual or interesting about the space such as slanted ceilings, odd obstructions, or wall type particulars.
- Photos should be clear and free from as many objects as possible such as ladders and tools.
- Ensure all obstructions such as switches, outlets, and light fixtures are represented in the photos.
- I suggest bringing ABC Wall Cards which are index cards with big bold Letters (in sharpie) A, B, C, D, etc… and lay them out on the floor in front of each wall. This way, when you're taking photos, there's a very easy visual guide to which wall the picture references.
Dial-in: +1 646 876 9923
US Conference ID: 568 448 1426
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Measurement and ISV